Astrum Infotech is not only a digital marketing company but also a company that provides web development and design solutions, in short BPO Solutions.
We at Astrum Infotech provide the customized outbound services that includes direct telemarketing, order processing, up-selling/cross-selling, surveys and polling, enquiry management and fulfillment, lead generation, co-branding & affinity programs.
Customized telemarketing services extend beyond answering your questions. In addition to assisting the client with their projects and businesses, our skilled and dedicated tele-marketers group will track, report and identify any on-going operational problems. They will update the user guides. Whether it is mass or target marketing, the cost effectively depends on ability of tele-sales representatives. The more calls they makes, the more sales and convert more enquires faster and with fewer busy lines. The database and call management network allows us to build telemarketing script, store information, place outbound calls and recall result of each cell.
We’re here to answer your calls!
Our clients get more value than anywhere else, by getting together the operational excellence, deep industrial and functional knowledge to critical business processes. We provide high quality execution of client customer care processes, monitor these against multiple performance metrics and seek to improve them on an ongoing basis.
We offer end-to-end outsourcing solutions. We customize for you and its aligned as per different markets and special needs. To ensure accurate process monitoring and optimum service delivery. We at Astrum Infotech have the latest call centre technology which enables advanced call routing and generating reports of Automatic call distribution, after call work and several other features. We provide integrated customer drvice through our tried and tested industry best practices.
It is very important to tap every business opportunity that comes to your door! Our skilled and qualified team ensure that the call answering staff is suitably trained to greet the customer to a Professional company and register customers orders on the tracking system. Callers wanting to book an order are identified uniquely and Placed on different que.
Astrum Infotech aim to create an impact by changing the Face of Your Business with SEO Services. We added values to our client's business, simply having Passion for our their success. Apart from our sustained focus on customer centricity, we're concern about quality & value creation.